Privacy Policy

ER P PLUS SDN BHD is committed and takes all of our customer’s privacy seriously, including you, and we will only collect, record, hold, store, use and protect your personal and/or company’s information as outlined below.

We value your trust and are committed to protecting all your personal data. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

By using this website, drmysaly.com (“Website”), you consent unconditionally to the terms of this Privacy Policy. You can visit our website and browse without limitations without having to provide your personal details. During your visit to our website, you may remain anonymous, and at no time would we be able to identify you unless you have made an order, posted a comment, or reviewed on our website.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting us at any of our contact numbers.

What Information Do We Collect About You?

The information we collect is those provided by you upon your order placed on this website. This information may include your personal identification details such as your name, contact number, and other information which identifies you as well as delivery information.

ER P PLUS SDN BHD does not sell, share or trade customers’ personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorised and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website. For more details, refer below:

Upon a Purchase and/or Transaction on Dr. MySalyanie Website, the information we may collect includes:

- Name
- Telephone Number
- Mobile Number of Person in Charge
- Delivery Address
- Payment Methodology

How Do We Use The Provided Information?

We do not sell or disclose your information in an unauthorized manner to any third parties. Your information is used strictly for the following purposes mentioned herein:

To verify your identity;
To provide you with customer service and respond to your queries, feedback, claims, or disputes;
To perform research or statistical analysis in order to improve the content and layout of the Site, to improve our product offerings and services, and for marketing and promotional purposes;
Subject to obtaining your consent in such form as may be required under the applicable law, we may use your name, phone number, registered address, email address, and fax number (“Marketing Data”) to provide notices, surveys, product alerts, communications, and other marketing materials to you relating to goods and services offered by us on the Site from time to time to members of the Site;
To provide our products and services to you;
To communicate with you;
To verify your identity for purposes of receiving our products and services;
To notify you of any changes to our terms and conditions or the products and services offered to you;
For customer research purposes to better improve our services;
To inform you of products and services which may be of interest to you including information about products and services offered by our affiliated companies and selected third-party partners; and
To maintain records as part of our business or other purposes in so far as is permitted by the law.
If you voluntarily submit any information to the Site for publication on the Site including but not limited to, Company Profile and any discussion forum, then you are deemed to have given consent to the publication of such information on the Site (“Voluntary Information”); and
Making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us.

Disclosure and Safeguarding the Information

All information collected by ER P PLUS will be kept confidential and used internally by ER P PLUS. We may, however, provide or disclose the information to our subsidiary, associated or related companies, or third-party service providers for the purposes mentioned herein. Disclosure of the information may also be made in compliance with applicable laws and to generally protect the rights and property of ER P PLUS. While we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

You may choose not to give or limit or withdraw your consent for us to process and retain your information by writing to us directly at hello@drmysaly.com. However, this may result in ER P PLUS being unable to offer to you the products and services in the ordinary course of our business or to provide any promotional information and materials that may be of interest to you. Your patronage is important to us and we make all reasonable efforts towards safeguarding the information by reviewing our internal policies and keeping our Privacy Policy under regular review and updated from time to time. ER P PLUS SDN BHD reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on Dr MySalyanie’s website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Collection of Computer Data not necessarily Personal Information

When you visit our websites, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

Your computer’s IP address
Browser Type
Webpage you were visiting before you came to our website
The pages within Dr MySalyanie that you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

Minors & Age Consent

Dr MySalyanie Website and its contents are not targeted at minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our website. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact our team at hello@drmysaly.com.

Right to Access and Correction of Personal Data

We want to ensure that the information we have is accurate and up to date for us to provide the best possible service to you. All users of the Websites, including you, have the right to update or correct any information by writing to us at hello@drmysaly.com. If you have any queries, complaints, or otherwise relating to the misuse or suspected misuse of your information, you may contact us at the abovementioned email address.